Customer Reviews

Our customers love our ease of use, affordability, and unmatched USA-based customer support.

Patriot Payroll is a leader in Payroll on G2 Patriot Payroll is a leader in Payroll on G2 Patriot Payroll is a leader in Contractor Payments on G2 Capterra Best Value 2024 Patriot Payroll is awarded a badge for Best Customer Support 2024 on Software Advice Software Advice Front Runners 2023

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Patriot Software

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Net Promoter Score

Line charting the NPS for the software industry. 28 is a low score, 41 is an average score, and 55 is a high score. Patriot Software's NPS is 81.

Patriot’s Net Promoter Score (or NPS) has been above 81% for 10 of the last 12 months. According to benchmarking firm, Delighted.com, a score of 55 is high, and Patriot is in the 100th percentile.

Definition: Net Promoter Score (NPS) is a customer loyalty and satisfaction measurement taken from asking customers how likely they are to recommend your product or service to others on a scale of 0-10

How Our Accounting Stacks up Against the Competition According to users...

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How Our Payroll Stacks up Against the Competition. According to users...

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Customer Satisfaction Score

Fun Fact

Patriot’s internal mantra is “leave no customer behind.”

Patriot’s Customer Satisfaction Score (or CSAT) is consistently high. We have been above 84% for 12 of the last 12 months.

Definition: Customer Satisfaction Score, or CSAT score, is a customer experience metric that measures happiness with a product, service, or support interaction through a customer satisfaction survey that asks: “How satisfied were you with [company]?”