How To Void or Cancel A Paycheck

When you void or cancel a check, you will reverse the payment made to the employee, including earnings, deductions, contributions, and all taxes. You can void multiple checks at a time.  Note:  If you are a Full-Service Payroll customer, you may only void checks that have not yet been included in tax filings.

If you need to void a check for a contractor paid in payroll, see Voiding a Contractor Payment.

To void a payroll, payroll history, or an S-Corp update:

Payroll > Payroll Tasks > Void Payroll

1. In Step 1, a list of voidable checks will appear.  If you have our payroll tax filing service, you will not be able to void checks from past tax periods that have already been filed.  If needed, you can select a different pay date (back to the previous month), and click “Run Report.”
2. You can click “View Details” beside each check to confirm this is the check that you want to void.
3. Check the box beside each check to void, and click “Continue” to move to Step 2.  You can void up to 10 checks at one time.  To void more checks, repeat these steps.
4. In Step 2, review the checks to be voided.  If you are a Full Service customer, you will see a refund of the payroll taxes as a result of the voided checks.  To proceed, click “Void Payroll Entries.” Click “Cancel” to return to the payroll detail screen without voiding.
5. If you use direct deposit, you may be able to stop the collection and payment to the employee, if you have voided before the deadline.  The status of the collection appears at the end of each row.
   • See Voiding Direct Deposit Paychecks for details.
6. In the Payroll Register and Employee Check History, you will see that the check has been voided in red lettering at the top of the check, and the date the check was voided.

You can also void a single check directly from a report:

Reports > Payroll Reports > Payroll Register

• Select the pay date range to find the check you want to void.
• At the bottom of the check detail, click the “Void This Check” link.
• A confirmation page will show the details, and any taxes collected to be refunded.  For the question “Are you sure you want to void this check?” click “Yes.”

OR

Payroll > Employees > Employee List

• Select the name of the employee whose check you want to void.
• Click the “Paychecks” link.
• Select the pay date range to find the check you want to void.
• At the bottom of the check detail, click the “Void This Check” link.
• A confirmation page will show the details, and any taxes collected to be refunded.  For the question “Are you sure you want to void this check?” click “Yes.”

[RELATED ARTICLE: What Is ACH (NACHA)?]

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